Now Hiring - Client Account Manager in Harrisburg, PA

General Summary:

We are looking for a qualified client account manager to join our team. You will be responsible for developing long-term relationships with customers and overseeing sales.

As a client account manager, you should work to satisfy customers’ needs and requests, respond to their queries promptly, and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented.

Ultimately, you should be able to grow our business by building successful, long-term client relationships.

Position Responsibilities:

• Manage a portfolio of accounts to achieve long-term success
• Develop positive relationships with clients
• Act as the point of contact and handle customers’ individual needs
• Generate new business using existing and potential customer networks
• Resolve conflicts and provide solutions to customers promptly
• Work with other account managers to ensure sales increase
• Report on the status of accounts and transactions
• Set and track sales account targets aligned with company objectives
• Monitor sales metrics (ex. quarterly sales results and annual forecasts)
• Suggest actions to improve sales performance and identify opportunities for growth

Knowledge, Skills, and Abilities:

• Proven work experience as a client account manager or sales account executive in a B2B environment, working directly with customer contacts in leadership and decision making roles
• Hands-on experience in sales and an ability to deliver an excellent customer experience
• Knowledge of CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics
• Excellent communication and negotiation skills
• An ability to deliver quotes and answer inquiries on time
• Business acumen with a problem-solving attitude

Application Question(s):

**IMPORTANT**

Please complete this culture index survey: [please apply online] must take this to be considered for this job)

Why does IntermixIT utilize the Culture Index Assessment?

We recognize how important our employees are to the success of our company. Our company continues to thrive due to a culture of teamwork and our ability to match potential hires with positions that best utilize their natural traits and skillsets. IntermixIT utilizes the Culture Index Candidate Assessment surveys to help us select the best match for our positions.

How do I complete the assessment?

Copy and paste the above link into your browser and press enter. Then, select the corresponding position for which you are applying. (Only one assessment per candidate is required.) The assessment is brief, taking less than ten minutes to complete.

Job Type: Full-time

Pay: $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Harrisburg, PA 17112: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location